Cancellation Policy —
At Curl Up & Dye we value and respect our client's time and scheduling needs, and we extend the same courtesy to our salon stylists and staff. Therefore, we have a cancellation policy to create a fair and balanced work environment.
When a client does not show up for a booked appointment, a $25 fee will either be charged to a card on file or become an incurred expense on that clients next appointment total.
When a client does not show up for a keratin treatment appointment, a $50 fee will either be charged to a card on file or become an incurred expense on that clients next appointment total.
A minimum $500 non-refundable deposit is required for all bridal service bookings, and so if this service is cancelled beyond the date of booking, the deposit will not be returned.
Salon Safety —
Curl Up & Dye is a family friendly salon, however, all children under the age of 13 must be accompanied by an adult at all times during your schedule visit. We encourage parents or guardians to arrange for childcare prior to their appointment. Children who are unattended in the waiting area pose a safety risk to themselves and our staff. We work in an environment that includes sharp scissors, razors and chemicals, as well as hot curling and flat irons.
Please understand that while we love including your family in ours, our primary concerns are that of creating a safe work place for out clients and staff. We appreciate your understanding and help in sustaining such an environment. Please contact us if you have any questions or concerns regarding this policy.